Mxbaji Privacy Policy — Our Commitment to Protecting Your Information

Mxbaji (https://mxbaji.ws) is a trusted online Sports Betting and gaming platform in Bangladesh. We place the highest importance on the privacy of our members. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information.

By creating an account on mxbaji, using the platform, or accessing any of our services, you are considered to have read and accepted this Privacy Policy. This Policy may be updated from time to time — we will post a notice on the platform whenever changes are made.

Mxbaji collects different types of information for different purposes. The table below clearly outlines what data we collect and why.

We never collect unnecessary data. We only gather information required to deliver our services and meet legal obligations.

Mxbaji uses your information only for specific, legitimate purposes. Our primary reasons for doing so are:

• Creating and managing your account and confirming your identity.
• Securely processing all financial transactions, including deposits and withdrawals.
• Protecting platform security and preventing fraud and dishonest activity.
• Keeping you informed about relevant bonuses, offers, and promotions (you can opt out at any time).
• Monitoring usage patterns to promote responsible gaming.
• Meeting legal and regulatory obligations.
• Responding to support requests and providing customer service.
• Improving the overall quality of the platform and user experience.

Mxbaji never sells or shares your personal data without good reason. Data may only be shared in the following limited circumstances:

• Payment Processor: Mobile banking partners such as bKash, Nagad, and Rocket — solely to process transactions.
• KYC Partner: Identity verification agencies — solely for confirming age and identity.
• Legal Authority: When required by a valid order from a court, government authority, or regulatory body.
• Technology Service Providers: Those who assist in operating our platform work under strict confidentiality agreements.

Mxbaji uses cookies and similar tracking technologies on its website. Cookies are small data files stored in your browser that help improve site functionality.

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to understand how the site is used — you can opt out at any time.
• Performance Cookies: Used to monitor page load speed and detect errors.

You can delete cookies or stop accepting new ones at any time through your browser settings. Keep in mind that disabling certain cookies may affect how some features of the site function.

Mxbaji does not retain your data longer than necessary. Retention periods are determined based on the type of information:

• Account Information: For the duration of the active account and at least 5 years after closure (as required by law).
• Transaction Records: A minimum of 7 years — to comply with financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Communication History: Support conversations are retained for up to 3 years.
• Cookie Data: Session cookies are deleted when you close your browser; persistent cookies expire between 30 days and 1 year.

As an mxbaji member, you have several important rights over your personal data. We fully respect and uphold every one of these rights.

• Right to Access: You may request to see what information we hold about you.
• Right to Rectification: You may request a correction if any of your data is inaccurate.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: In certain circumstances, you may object to the processing of your data.
• Right to Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

To exercise any of these rights, please contact us: support@mxbaji.ws — We will respond within 7 business days.

Mxbaji is strictly for users aged 18 and above. We do not knowingly collect data from minors. If we discover that an underage individual has registered on our platform, we will immediately close their account and delete all associated data.

Mxbaji applies industry-standard technical and administrative safeguards to protect your data. The key elements of our security framework include:

• 256-bit SSL/TLS encryption on all data transmissions.
• Sensitive data (such as passwords) is stored on servers in encrypted form.
• Two-Factor Authentication (2FA) available.
• Regular security audits and vulnerability assessments.
• Instant alerts for suspicious logins or unusual account activity.
• Access to personal data is restricted to authorized personnel only.
• A dedicated team trained in cybersecurity, active around the clock.

For any questions, requests, or complaints regarding this Privacy Policy, please don't hesitate to reach out. Our dedicated privacy team is always on hand to help.

• Email: support@mxbaji.ws
• Response Time: Typically within 24 to 48 hours.
• Language: Support is available in both Bengali and English.